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  • GLUE

    Our fastest glues are Power Bond, Royal Bond and Swift Bond and they are drying in 0.5-1 second if used in their recommended temperature and humidity range. 

    Power Bond works best in 18-22°C (64.4 - 71.6°F) and 50-65% humidity.

    Royal Bond works best in 18-22°C (64.4 - 71.6°F) and 30-80% humidity.

    Swift Bond works best in 18-22°C (64.4 - 71.6°F) and 40-85% humidity.

    Remember, that the higher the humidity in your room, the faster any glue works! Please note that the adhesives listed above are extremely fast and should be used only by HIGHLY EXPERIENCED technicians. Incorrect work with fast-drying adhesives can cause retention problems.

    The best lash glue for you will depend on a few different factors. As a beginner, you’ll be looking more at glues like Lady Bond or Satin Bond which have a more gradual drying time. Check out our glue comparison table for a complete guide to picking your glue. 

    For the most accurate suggestion, you’ll need to know

    • Your room temperature
    • Your room humidity
    • How long it takes you to place an extension on the natural lash after you’ve dipped it into the glue

    So it’s worth investing in a hygrometer to keep an eye on your typical room conditions.

    Or alternatively, contact our customer care team at info@londonlashpro.com

    All our glues contain the same active ingredient, which is cyanoacrylate. The majority of allergic reactions are caused by the fumes of cyanoacrylate. If a client has experienced a reaction, the likelihood is now they will always be allergic. That is why we do not recommend performing a treatment on a client who had previously developed an allergic reaction to the adhesive or is showing any signs of the reaction.

    If you perform a treatment on a client with contraindications to the treatment, you may not be covered under your beauty insurance.

    Clients who experience just mild discomfort from the glue fumes may benefit from reducing the fumes with Superbonder at the end of the treatment. 

    Another tip will be to reduce the glue fumes around the client’s face by using the Glamcor Flow to extract the glue fumes and improve the air quality.

    Your room conditions may be affecting the polymerisation process of the adhesive. 

    We would suggest trying to increase the humidity in the room for faster adhesive polymerisation and adjusting your temperature accordingly. You can also use Booster on the lash strip to increase the speed of polymerisation and improve the retention.

    We would highly recommend purchasing a Hygrometer to monitor your room conditions and ensure you are working within the optimal room conditions for your adhesive. 

    Here are a few tips on how you can increase the humidity in your lash room/salon:

    Place a damp towel over the radiator
    Get a humidifier - you can pick up cute little ones on the internet, and for an added little touch of relaxation and luxury for you and your clients, you can add a little drop of essential oil to give out a delicate scent!
    Add some little droplets of water along the eyepatch using a microfibre brush
    Apply Primer in sections as you work to keep the lashes moistened

    Alternatively, if you have been lashing for a while, you may simply have improved your lashing speed! In this case, your lash glue may now be too slow for you. Why not consider testing out a faster-drying adhesive?

    Shop the range of Lash Glue Samples here to try before you buy!

    There are a few reasons why your glue could become gloopy, however, it usually comes down to incorrect storage and care of the bottle itself. 

    Here is a little checklist to prevent it from happening:

    • Ensure your glue is not expired and that it was stored correctly in a cool, dark place, away from direct sunlight and protected from humidity
    • Ensure that no residue glue in the nozzle has been pushed back into the glue bottle - this may ruin the rest of the glue
    • Check if your glue has not been opened for longer than 8 weeks
    • Ensure you close the glue correctly straight after pouring out the drop of glue as otherwise, the glue can start changing its consistency 
    • Do NOT wipe the nozzle with a wet wipe as it may cause the glue in the bottle to become gloopy

    If you require any assistance with your lash adhesive, get in touch with us by emailing info@londonlashpro.com including your order number with a description of the problem.

    The number one reason why your Russian Volume fans will be closing from the point of dipping them in the lash glue, is simply that your lash glue is drying too slowly for you.

    We would first recommend reviewing the necessary room conditions for your glue and adjusting accordingly to increase the temperature and humidity. A great solution to prevent fans from closing and control and improve the bonding process is using Booster on the lash strip before you pick off the lashes to create your fans. You can also apply Booster to the natural lashes to increase the porosity and ensure the lash glue does not travel. 

    We also recommend checking the amount of glue that you are picking up, as using too much adhesive can also cause the fans to close. Additionally, always ensure you are holding your fans with a firm grip, especially if you are creating a mega volume fan!

    Use a glue nozzle wipe to wipe off the glue from the nozzle after every use. Keep the bottle in an upright position and squeeze the bottle gently to get glue residue out of the nozzle. 

    When shaking the glue by hand, make sure to remove the cap first, and cover the nozzle with a glue nozzle wipe. This will prevent the glue from getting stuck in the cap. 

    When shaking the glue with a glue shaker, ensure to hold the glue shaker in an upright position so the bottle is facing vertically (with the cap at the top) and when finished, remove the cap and wipe the nozzle with a glue nozzle wipe.

    Important safety note:

    Do not use cotton pads, cotton wool, tissues, or any fibrous materials to clean the nozzle. Cotton fibres can react chemically with cyanoacrylate-based adhesives, which may cause rapid curing, heat build-up, or present a flammability risk. Always use lint-free glue nozzle wipes only.

    The shelf life for our glues before opening is 6 months from the date of production. This can be found printed on the bottom of the bottle or the foil pouch the glue arrived in.

    After opening a glue bottle, we recommend changing your glue bottle every 4 weeks for the best retention, and maximum every 8 weeks. To keep an eye on the freshness of your glue, simply stick a piece of tape with a written date when you open your glue.

    Please note that sample-size (2ml) adhesives should be used within 5 days of opening, which differs from the recommended usage timeframe for our 5ml bottles.

    You can purchase a spare nozzle to replace the blocked nozzle. If the nozzle got stuck to the cap, we recommend trying our Glue Rescue Kit.

    Our Glue Nozzle Opener is also a  great tool to make nozzle changes quick, clean, and easy.

    To prevent it from happening in the future, please ensure to clean your glue nozzle after every use, always store your glue correctly, and do not squeeze the bottle to dispense a glue drop.

    The white residue on your glue bottle is adhesive that has shock polymerised due to exposure to moisture. This may be caused by not storing your glue correctly or by not fully closing the glue cap. 

    Please ensure you always store the glue in an airtight container away from direct sunlight and that the glue cap is always fully attached to the bottle.

    Every glue should be shaken for at least 1-2 minutes prior to use for the ingredients to mix. If you are using a Glue Shaker this time will be cut down. 

    Unless you are using Crystal Bond , which is a clear glue, your glue drop should always be black without any traces of transparent liquid. Ensure you shake the glue not only before the first use of the day but also each time you open it to refresh your glue drop.

    Before opening:

    For optimal shelf life, your adhesive can be stored in the refrigerator while still sealed in the original vacuum pack provided. This helps to preserve its stability prior to first use. Make sure the glue remains inside the vacuum packaging until you are ready to open it.

    After opening:

    Once opened, your glue should not be stored in the fridge. Instead, keep it at room temperature in an airtight container, away from direct sunlight, heat, or humidity. Always store your glue upright to prevent leakage and to help maintain its consistency.

    Proper storage is key to maintaining the performance and longevity of your adhesive.

    Lash extensions should be removed by a qualified professional only using products designed specifically for professional use. Never attempt to force, pull, or peel extensions off, as this can cause damage to the natural lashes and skin.

    For safe and effective removal, we recommend using a dedicated professional lash adhesive remover such as our Cream Remover or Gel Remover . This is designed to gently dissolve adhesive bonds, allowing you to remove extensions in a controlled and precise way without unnecessary tension on the natural lashes.

    Always follow correct removal techniques, work in small sections, and ensure your client’s eyes are properly protected throughout the process.

    LASHES

    All our lashes are made from synthetic material so are completely cruelty-free and hypoallergenic, they are soft and lovely to work with.

    We do have three main collections: KensingtonMayfair and Chelsea but the names are simply used to differentiate between the collections – all lashes are still made from high-quality synthetic materials. 

    The main difference between the collections is the finish and overall look of the lashes.

    The Mayfair collection has a darker, shinier appearance, making it ideal for clients who prefer a bold, dramatic and glamorous finish. Chelsea offers a softer, more natural look, making it a great option for natural volume sets or classic lashes.

    Kensington sits between Chelsea and Mayfair, featuring a soft satin fibre finish that balances softness with definition. This makes it a versatile choice for artists who want a refined, natural-looking result with slightly more presence than Chelsea, without the intensity of Mayfair. Kensington lashes are available in both mixed length trays (7–14mm) and single length trays, offering flexibility for everyday salon use, structured sets, and training environments.

    Kensington mixed trays feature 20 lines per tray, providing added value compared to standard 16-line trays and helping reduce the need for frequent restocking.

    The strip that the Mayfair lashes come on is also slightly less sticky, which some lash technicians prefer for creating fans, depending on their favoured fanning method.

    For classic lash sets, Chelsea and Mayfair are both well-loved by lash artists and their clients alike, while Kensington is often chosen when a softer satin-finish classic or versatile volume look is desired.

    The best lashes for you will depend on how you like to work, the looks you want to create, and how much time you want to spend on each set.

    If speed is your priority, our SpeedYY Lashes and Pre-Made Fans are a great place to start. They’re designed to significantly reduce treatment time while still delivering consistent, professional results. 

    For an instant, on-trend effect, our Kitten Lashes are ideal for creating an effortless fox-eye or lifted outer-corner look.

    When it comes to trends, brown lashes are becoming increasingly popular for classic and soft volume sets. They’re perfect for clients who want a natural, soft and effortless look, offering gentle definition without the intensity of black lashes – ideal for everyday wear, lighter features, or a “no-makeup” finish. Burgundy Lashes are also a great option for clients wanting something a little different while still remaining wearable and flattering.

    For classic lash sets, our Mayfair or Chelsea lashes in the 0.12–0.15 thickness range are the most popular choices. Chelsea is ideal for a softer, more natural classic look, while Mayfair offers a darker, glossier finish for clients who prefer more definition and impact.
    If you’re aiming for a lighter, softer classic vibe, our Kensington 0.085 are a great option, offering delicate definition without heaviness.

    And if you love the look of wispy, textured lash sets but want a simpler way to achieve them, our Easy Fanning Lashes are a great choice. Made from super-soft, lightweight fibres, they allow you to create fluffier, larger fans directly from the strip, helping to reduce fanning time and speed up treatments. Easy Fan lashes are designed to fan effortlessly on their own, so no Booster is needed.

    Almost all lashes are available in mixed and single lengths trays so that you can either try out a bit of everything or get all of the lengths you love best and use the most. We have a few different curls on offer, but the best-sellers are C, CC and D curls across all ranges, and a new love M Curl!

    When choosing the thickness for volume lashes, we need to take into consideration few factors:

    • Thickness of client’s natural lashes
    • General condition and health of client’s natural lashes
    • Final effect you want to create

    The more volume you want to create, the thinner the lashes you will use should be. Mega volume fans = thinner lash extensions

    For 2D volume, we recommend either 0.10 or 0.07 thickness.

    For 3D-5D volume, we suggest 0.07 or 0.06 thickness.

    For volume 6D or more we recommend 0.05, 0.04 or 0.03 thickness depending on the final effect you want to achieve. 

    Please also remember that if you would like to create longer looking lashes, it is good to then reduce the amount of volume, to keep the client's natural lashes in good condition.

    All of our lashes, except for Flat / Ellipse lashes, are suitable for creating beautiful volume lash sets. The choice often comes down to the lash technician’s personal preference and the finish they want to achieve.

    For volume sets, many artists choose Kensington, Mayfair or Chelsea . Chelsea offers a softer, more natural finish, Mayfair provides a darker, glossier result, and Kensington sits between the two with a soft satin finish, making it a versatile option for a wide range of volume styles.

    We also offer Easy Fanning Lashes, which allow you to create wispy, textured volume sets more easily thanks to their multi-layered strip design, helping to reduce application time while maintaining flexibility in your styling.

    If speed is your priority, SpeedYY Lashes are a popular option. They are applied in the same way as a classic lash, but give the appearance of volume, making them ideal for artists who want a fuller look with a faster application time.

    Alternatively, Pre-Made Fans are a great choice for creating quick, consistent volume sets without the need to spend time making fans.

    For artists creating lifted or fox-eye style volume sets, Kitten Lashes are ideal for achieving an instant, on-trend shape with minimal mapping.

    It is the lash technician’s personal preference if they would like to use Chelsea or Mayfair lashes, as both collections can be used for classic sets. We sell a variety of thicknesses ranging from 0.12 to 0.20 so you can choose the most suitable thickness. 

    If you’re looking for a softer, lighter classic look, our Kensington 0.085 are a popular option. They offer delicate definition and are ideal for clients who prefer a more natural, effortless result or have finer natural lashes.

    You can also use our Matt Flat/Ellipse Cashmere Lashes, that due to their ellipse shape create a slightly thicker looking and more dramatic classic set. Due to their flat base (instead of the rounded base with the Mayfair/Chelsea range) it help to create a better bond between the natural lash and the eyelash extension. Additionally, Matt Flat Ellipse lashes have a split-tip, creating an even softer wispiness to a classic lash set.

    All London Lash Pro lashes are made from a synthetic material so are completely cruelty-free and hypoallergenic, they are beautifully soft and lovely to work with.

    Our Mayfair, Chelsea and Kensington lashes are all made from the same high-quality synthetic material, meaning they are hypoallergenic, hold their curl beautifully, and offer excellent longevity.

    The main difference between the collections lies in the finish and overall look of the lashes.

    Mayfair lashes have a darker, shinier and bolder appearance, making them ideal for clients who love a more dramatic, glamorous finish. The strip that Mayfair lashes come on is also slightly less sticky, which some lash technicians prefer when creating volume sets, depending on their preferred working method.

    Chelsea lashes have a softer, more natural colour, making them perfect for creating soft classic sets or natural-looking volume lashes.

    Kensington sits between Chelsea and Mayfair, featuring a soft satin fibre finish that balances softness with definition. This makes Kensington a versatile choice for artists who want a refined, polished result that’s not too bold but still has more presence than Chelsea.

    Mayfair, Chelsea and Kensington are well-loved by lash artists and their clients alike, with the choice coming down to the desired finish and client preference.

    Clear glue is the best friend for coloured lashes, especially lashes which are light in colour, for example, light blue, pink or white!. To create a bright and colourful look that truly pops - use a clear adhesive. This way the bonding won’t be visible, which is especially helpful when using bright colours. Our Crystal Bond adhesive is the perfect choice for this!

    Alternatively, you can use a black adhesive to create a more defined eyeliner effect. When working with darker coloured lashes, for example, dark blue or brown - try using black glue. You will be surprised how easily you can achieve an eyeliner effect this way.

    P.S. Make sure your glue application is spot on, as it will be more visible with coloured lashes!

    All of our lash collections are made from a super-soft, high-quality synthetic material, designed to be comfortable for clients while still delivering beautiful results.

    The Mayfair (Bold Finish)

    The Chelsea (Natural Finish)

    Kensington Lashes

    Matt Flat/Ellipse Cashmere Lashes

    Pre-Made Fans

    Easy Fanning Lashes

    SpeedYY Lashes

    Kitten Lashes

    Brown Lashes

    Naturally, the thinner the lash diameter, the softer and lighter it will feel. For example, 0.03, 0.05 and 0.07 lashes will feel softer than thicker options such as 0.15 or 0.20.

    For classic lash sets, our Matt Flat / Ellipse lashes are a popular choice. Their split-tip design creates a softer, wispy finish while still offering strong definition, making them ideal for clients who want a lightweight, comfortable feel.

    For volume sets, Easy Fan lashes and Pre-made Fans are both soft and lightweight options, helping to create fluffy, full sets without overloading the natural lash.

    If you’re looking for softness with speed, Speedy Lashes are applied like a classic lash but give the appearance of volume, offering a fuller look with a lightweight feel.

    For clients wanting a softer, more natural finish, brown lashes are a great option, providing gentle definition with a more subtle lash line.

    SpeedYY Lashes and Candyy Lashes are essentially the same type of lash fibre and work in the same way. Both are designed to pick up and apply like a classic lash, but give the look of volume – allowing you to create full, fluffy sets much faster than traditional volume techniques.

    The main differences are in tray size, length range, and branding.

    Candyy Lashes come in a more compact, beginner-friendly format and are part of our Miss Ldn Collection.

    • 9 lines per tray
    • Mixed lengths: 8–13mm
    • Available in YY, 3DW and 4DW
    • Pink, playful packaging
    • Perfect for testing, mixing styles, or artists who love a fun aesthetic

    Candyy is great if you want a smaller tray, mixed lengths in one box, with more playful pink packaging.

    SpeedYY Lashes are designed for high-volume artists who want more stock and a wider length range.

    • 12 lines per tray
    • Single lengths from 6mm to 14mm
    • Available in YY, 3DW and 4DW
    • Neutral, professional packaging
    • Ideal for busy salons and artists who need more of each length

    SpeedYY is perfect if you want larger trays, more choice in lengths, and a more minimal, neutral aesthetic packaging.

    Although both lashes are the same shade of brown, they can appear slightly different in colour due to the thickness of the fibre.

    Our Brown 0.15 lashes are a thicker fibre, so more pigment is packed into each lash. This makes the colour appear deeper and more intense.

    Our Brown 0.07 lashes are much finer and lighter in diameter, so the pigment is more dispersed. This can make the colour appear softer and lighter, even though the shade itself is the same.

    In short:
    The thicker the lash, the darker and denser the colour will look.
    The finer the lash, the softer and more natural the colour will appear.

    Both Easy Fanning and Camellia lashes are designed to create volume fans directly from the strip, saving time and making volume sets easier.

    The main difference is the number of layers and the final look.

    Camellia (2 Layer) lashes have two layers with two lengths per strip, creating softer, more textured and wispy sets.

    Easy Fanning (3 Layer) lashes have three layers with three lengths per strip, creating fuller, fluffier and more dramatic volume sets.

    In short:
    Camellia = softer, lighter, wispy finish
    Easy Fanning = fuller, denser, more dramatic volume

    Yes, all of our lashes can be used with UV glue. They work effectively with any adhesive of your choice, including UV adhesives, as long as the product is used correctly and according to the manufacturer’s instructions.

    All of our lash ranges are suitable for both pinching and on the strip techniques. We don’t have specific ranges designed for one method over another, our lashes are created to be universal across all techniques.

    The main difference between ranges is the tape stickiness:

    Some artists prefer less sticky tape for pinching and more sticky tape for on the strip, but this is purely personal preference, all of our lashes work perfectly with both methods.

    Pre-treatment

    It is always best to recommend to your clients to use a professional product that has been designed and tested to be in contact with the gentle eye area. Our Lash Foam Shampoo has been tested and approved to be used together with eyelash extensions, it removes makeup and prepares lashes for the application. Additionally, it will clean the lashes by removing any oil, sweat and makeup build-up which will help to keep the lashes on longer. 

    Baby Shampoo or other products not made specifically for the eye area or lash extensions, in particular, should not be used on the eye area, and quite often can actually cause dryness or irritation on the delicate skin around the eyes.

    Our digital aftercare leaflets have been designed to educate your clients on the correct aftercare procedure. You can purchase our digital aftercare leaflets for your clients here.

    If you are experiencing retention issues make sure to check if you follow all the steps of pre-treatment correctly. Very often lashes that seem ‘clean’ are not thoroughly cleaned and may be causing retention issues. Make sure to always follow a full pre-treatment routine and refer to our glue section to check if you follow all recommendations for the correct work with the adhesive. 

    Find out more on how to slay a full pre-treatment routine

    Lastly, make sure that your client is also following the lash aftercare as this may also have an impact on retention.

    Retention & Speed Booster is designed to be applied only to the lash extension strip (not the client’s natural lashes). Its purpose is to speed up curing, prevent glue from running up the fibre, and stop fans from closing during fanning, making Russian Volume application faster and easier while supporting better retention. It works with any adhesive but must NOT be used with Easy Fanning lashes.

    Superbonder adds elasticity to the adhesive. The additional flexibility ensures the bonds don't break as easily, therefore resulting in better retention. Superbonder instantly polymerises the glue, without shock curing. It locks in the fumes from the adhesive and with the fumes contained, irritation and sensitivity are significantly reduced. Additionally, because the bonds have been sealed, the lashes are instantly safe to get wet. So no more waiting 24 hours after the treatment! 

    London Lash Cleanser is an alcohol-based product that is used to de-moisturise natural lashes and removes any oils and proteins from their surface. London Lash Primer is a water-based product that is used to moisturise natural lashes and neutralise pH levels to improve the bonding between the natural lashes and the extensions.

    It is not recommended to use Cleanser without the Primer. This is because the Cleanser is very drying on the lashes, and without moisture, the lash glue will not be able to cure. The Primer must be used after cleansing, as it puts moisture back into the lashes after the high alcohol content of the Cleanser.

    For an extra touch of luxury, why not go for one of our scented Cleansers and Primers? It’s such a little thing, but a slight waft of Cherry or Coconut can take your client’s experience from an 8 to a solid 10!

    How you complete your pretreatment has as much of an effect on the retention of the lashes as the glue you use. It can be the difference between 2 weeks of retention, and 5 weeks of retention, so it is very important to get it right - lash retention is client retention, after all!

    The very first step should always be makeup removal. You can either give your client a lash bath with a Lash Foam Shampoo to wash their lashes or you can hand them the foaming cleanser so they can wash their lashes themselves in the bathroom. 

    After removing all makeup, follow the next pretreatment steps to ensure natural lashes are well prepared:

    Step 1: Use Protein Remover Pads or Liquid - If there are some remnants of mascara, makeup, oils or sebum build-up around the lashes, the protein remover pads will do an excellent job at ensuring all final traces of unwanted oils are removed.

    Step 2: Use London Lash Cleanser - Cleanser has a high alcohol content which gets rid of EVERYTHING - any oils, any residue from foam cleanser that might be left, any little tiny traces of makeup will be gone. 

    Step 3: Use London Lash Primer - It is a MUST to use Primer after Cleanser because it puts moisture back into the lashes after the high alcohol content of the Cleanser which can be drying. It gets those lashes ready to have extensions placed on them like nothing else.

    Step 4: Booster - Retention & Speed Booster is designed to be applied only to the lash extension strip (not the client’s natural lashes). Its purpose is to speed up curing, prevent glue from running up the fibre, and stop fans from closing during fanning, making Russian Volume application faster and easier while supporting better retention. It works with any adhesive but must NOT be used with Easy Fanning lashes.

    Ta-da! Now you’re ready to go. Get that map drawn and slay some lashes!

    We always recommend completing all steps of pre-treatment in order to increase retention and ensure that lashes are super clean. We also would not recommend using a lash Cleanser without following with a lash Primer. This is because lash Cleansers have high alcohol content in order to completely remove any oil residue on the lashes, which can be very drying to the natural lashes. You will need to follow with a lash Primer in order to replace that lost moisture so that the lash glue has some moisture in order to dry. Without some moisture, the lash glue may be drying too slow for you, or not at all! 

    Saline solution, whilst a great option to clean lashes in a hurry, doesn’t always remove all traces of oil and makeup build-up, which can drastically affect your retention. 

    We always recommend completing all steps of pre-treatment in order to increase retention and ensure that lashes are super clean. How you complete your pretreatment has as much of an effect on the retention of the lashes as the glue you use. It can be the difference between 2 weeks of retention, and 5 weeks of retention, so it is very important to get it right - lash retention is client retention, after all!

    Tweezers & Accessories

    There are several ways to work with tweezers for Classic lash sets:

    The choice depends on your personal preference and working style, all methods are correct and widely used by lash artists.

    We offer a wide range of straight, curved, and multifunctional tweezers, which vary slightly in length, tip shape, and grip. This allows you to choose the style that feels most comfortable and gives you the best control for your technique.

    There is no single “best” tweezer for Volume. The right choice depends on the lash artist’s personal preference and fanning technique.

    We offer a wide range of tweezers suitable for Volume, including:
    regular tip

    fine tip

    fiber tip

    boot tip

    L-shape

    multifunctional tweezers
    We also have a dedicated range of tweezers designed specifically for Mega Volume, offering extra grip and precision for creating ultra-light fans.

    Important note: All of our tweezers are handmade and individually hand-tested by our quality control team. Due to the handcrafted nature of the product, no two pairs will work in exactly the same way, and slight differences in grip and feel are completely normal.

    To precisely apply eyepatches to small eyes, we recommend a smaller shape of eyepatches so they will nicely fit and will not cause any discomfort for your clients.

    An amazing solution would be Teflon Eyepatches which work especially well for small eyes, oily skin or deep-set eyes. Due to an innovative bottom gel, they stay in place throughout the whole appointment. They also have a specially formulated top surface that creates a non-sticky layer to help prevent extensions from sticking to the patch when working with clients who have downward-growing natural lashes.

    Microfoam tape is also a great option, as it can be easily cut to size, making it ideal for smaller eyes or for clients who need a more customised fit.

    One (1) year unlimited unconditional warranty for manufacturer's defect, loss of functionality, parts, shipping, and service. After one year we will continue to warranty the product provided we have the parts to repair and/or replace.

    One (1) Year Warranty: Every CosmoGlo light comes with a 1-year Manufacturer's Warranty. From the moment your light arrives, you’ll enjoy a full year of coverage to safeguard your investment, with our customer support team ready to assist with any issues that may arise.

    So Henna

    Henna is a dye created from the plant Lawsonia Inermis. The orange dye present in the leaves of the henna plant, chemically reacts with the keratin in the skin and hairs, resulting in a strong stain that lasts until the skin or hair changes.

    Eyebrow henna is the commercial name for products used as a brow colouring solution, however, it may not always be derived from the henna plant. Eyebrow henna is a powder that is mixed with water into a creamy paste that is then applied to the eyebrows.

    Eyebrow tint is another form of dye that is widely used in lash and eyebrow colouring. It is usually the consistency of a gel/cream and needs to be mixed with an oxidant (hydrogen peroxide) in order to be activated. Once applied to the eyelashes or eyebrows, colouring agents bond with keratin and start the tinting process.

    You can use So Henna Brow Soap to finish the treatment and create a styled, laminated effect. However, please note that brow lamination should never be combined with a henna brow treatment, as the two processes are not compatible and may compromise the health of the brow hairs.

    Henna dye cannot be used for Brow Lamination treatment. Both henna and lamination slightly dry out the eyebrow hair and when combined together can cause damage to the eyebrows.

    You should wait at least 20 days after brow lamination to offer a henna brow treatment.

    So Henna products are:

    • vegan
    • cruelty-free
    • Halal certified
    • low in PPD
    • ammonia-free
    • hydrogen peroxide free
    • eco friendly 

    Please check each product listing for exact specifications.

    So Henna should stay on the eyebrows for 8 to 20 minutes, depending on the desired results. With pretreatment, colouring and shaping the treatment takes approximately 30-45 minutes. The time may vary depending on each client and the final result you are achieving.

    1. Remove any makeup and wash the eyebrows with Lash Foam Shampoo. Make sure not only to clean the eyebrow hairs but also the skin around, so you have a clean area to work with. Wipe it off using damp cotton pads. For an extra deep cleaning to ensure you get the best colour/skin stain payoff, you can also go in with the Protein Remover Pads to remove any oil/shampoo residue and ensure the area is super clean and ready for application.
    2. Gently scrub the eyebrows and the skin around using a soft brow scrub/peeling.
    3. Wipe it off using damp cotton pads.
    4. Brush the eyebrows and you are ready to start the treatment!

    So Henna was developed by leading brow specialists, created by brow artists for brow artists. It is designed to be applied in just one layer, whereas many other brands require multiple layers making treatments faster and application easier.

    So Henna shades can be used individually or mixed together to create a fully customised colour. Unlike many other henna brands, the pigments are formulated to avoid warm or orange tones, delivering a more natural colour result.

    With correct application and aftercare, results can last up to 6 weeks on the brow hairs.

    Add a little henna powder to a non-metallic container and mix with a few drops of distilled water. Ensure all powder is incorporated and leave to stand while you prepare the skin.

    It is always recommended to use distilled water to mix with the So Henna powder, as it is more hygienic to use on clients as any contaminants have been removed, as well as any other minerals in the water which may affect the final result of the Henna.

    So Henna lasts on the client’s brow hairs for up to six weeks, depending on the natural hair growth cycle, and for up to two weeks on the skin.

    The intensity and longevity of the skin stain depends on several factors, including:

    • The colour used during the treatment (darker shades tend to leave a stronger stain)
    • Skin type (colour fades faster on oily skin)
    • Mechanical factors (such as scrubs, exfoliation, touching the brows, or frequent cleansing)

    Remember: brow henna is primarily a brow colouring treatment. Any skin tint is an added benefit and cannot be guaranteed for every client.

    A difference in the powder colour does not affect the performance or results of the henna. Natural henna can vary in appearance due to several external factors, including:

    • Airtightness of the packaging
    • Packaging type – sachets are less likely to change colour than jars
    • Frequency of opening and exposure to moisture in the air (higher humidity can darken the powder faster)
    • Storage temperature – higher temperatures can also cause the powder to darken more quickly

    These colour changes are normal and do not indicate a faulty product.

    Account & Other

    We have a trainer location finder on our website. Please click the link below and you will be able to enter your postcode to find a trainer close to your location.

    https://londonlash.eu/pages/london-lash-approved-trainers

    If you would like to complete a Russian Volume course, we have many talented business partners who are independent trainers collaborating with London Lash. They all have very high standards and are using London Lash products during their courses. To book with one of London Lash Approved independent trainers, search for the trainer nearest you, by clicking on the map and inserting your postcode.

    https://londonlash.eu/pages/london-lash-approved-trainers

    We are currently expanding our team of London Lash trainers globally. If you are interested in collaborating with us as a trainer, please feel free to contact our Training Team at susanna@londonlashpro.com and darja@londonlashpro.com

    Joining our Training Academy Scheme is also a great starting point for both new and experienced educators who want to work more closely with London Lash and access exclusive resources, benefits, and support. 

    You can find out more here:  https://londonlash.eu/pages/training-academy-scheme

    Unfortunately, at this moment we are not looking for new distributors.

    View our list of official London Lash Pro distributors.

    London Lash products are cruelty-free and do not test products on animals.

    To check which products are Vegan, Gluten-Free and Halal please visit each product listing and check under ‘Product Properties’. 

    Depending on the product type you may want to store certain products slightly differently, however, we always recommend to store them in a cool, dry place, away from direct sunlight.

    And to be a bit more specific for some most important products:

    • Glue : always keep your glue away from direct sunlight and protect it from high temperature and humidity. We recommend storing you glue in an airtight container.
    • Lashes : keep them in original lash boxes, stored for example in a cupboard , unless you are using them. Then we recommend preparing a few palettes and keeping them in a closed acrylic organiser to protect from dust.
    • Tape : always protect the tape from dust by keeping it in a tape cutter or any other closed container.

    Micro brushes/brushes : always protect them from dust by keeping them in a closed acrylic organiser or any other closed container.

    When it comes to patch testing, this is something which is strongly advised but not something you necessarily need to enforce. We recommend checking with your insurance provider if they require you to perform a patch test in order to cover you for the treatment.

    A patch test should always be carried out at least 48 hours prior to the treatment by applying a few lashes per eye, the same way you would normally do when performing a treatment. It is usually around 10-15 lashes per eye, the same length as natural lashes, so they nicely blend in.

    Few important things to remember:

    - If the client has had extensions before and has had no reaction, they may still have one at any given time, as allergies can develop over time.

    - If a client has not had extensions before and does not know whether they are allergic or not, it is of course advisable to conduct a patch test, but please be aware that they may still have a reaction due to a lower amount of adhesive being used.

    - Patch testing on the skin is not advised but it is quite an old-fashioned way of conducting a patch test, from when eyelash extensions were new and not really widely known. The glue should never be applied on the skin as it may cause redness or irritation almost immediately, which may not necessarily be an indicator for an allergic reaction. The glue can also cause serious burns when in contact with the skin.

    - Always check with your insurance provider what is their policy regarding patch testing.

    - Always inform your clients that they may still develop an allergic reaction despite having a patch test done, as allergic reaction to glue fumes is a developed allergy and can happen at any point while having your lashes done (even after many years).

    - We strongly advise NOT to perform a treatment, if your client shows any signs of an allergic reaction, or you are aware of an allergic reaction that happened in the past.

    This is something which is down to the individual salon/lash technician/client/insurance. When performing a treatment on a pregnant client there is a risk that in the event of an allergic reaction, the client wouldn’t be able to have any medicine to reduce the symptoms. We always recommend checking with your insurance provider if they cover you in the event of working with pregnant clients and making an individual decision based on that.

    We do not have a physical shop, we are an online-based company.

    Unfortunately no, because if a client has developed an allergic reaction once, they are more prone to develop it in the future. You may also not be covered under your beauty insurance if you perform a treatment on a client with contraindications to the treatment

    Clients who experience just mild discomfort from the glue fumes may benefit from reducing the fumes with Superbonder at the end of the treatment. 

    Another tip will be to reduce the glue fumes around the client’s face by using the Glamcor Flow to extract the glue fumes and improve the air quality.

    Upon placing your order, you will be able to locate and download your PDF invoice via the link included in your order confirmation email.

    We’re sorry that you’re experiencing an issue with your order. In the first instance, please contact our friendly Customer Experience team at info@londonlashpro.com.

    If the issue is product-related, please include any relevant images and/or videos so we can investigate and resolve this as quickly and effectively as possible.